Interview With Judith Stirling

Judith Stirling, a researcher at the CRI Clinical Practice, more fully known as the Centre for Research & Implementation of Clinical Practice / International Lymphoedema Framework in London, has been a client of Way With Words for several years. Here, Judith speaks briefly about the CRI Clinical organisation, her need for our medical transcription service, and her satisfaction with Way With Words overall. [reprint]

Briefly describe CRI Clinical

The Centre for Research & Implementation of Clinical Practice is a clinical research group working to improve the management and treatment of wounds and chronic oedema, including leg ulcers and lymphoedema.

Why do you have audio files transcribed?

We are a very small charity and do not have staff able to transcribe lengthy recordings of research interviews or health care professional discussion workshops.

How do you use these transcripts?

The information contained may be used to provide research data or as a basis for improving health care professionals’ understanding of wound management and treatment issues.

How do transcripts add value to your business?

They enable a speedy turnaround of transcripts which would otherwise become bogged down and cause delay in passing the information to our research team.

Why do you use Way With Words?

I found Way With Words via the internet when needing some urgent transcription. Initial enquiries and contact were very positive, so I looked no further.

How satisfied have you been with Way With Words?

The audio transcription service provided is excellent, from the downloading to speed of return, always well within time limits. The quality of the transcripts has been very good, especially as our recordings often include some medical terminology and the accents of participants vary considerably. There is always a friendly, personal tone to email conversations and any queries have been handled quickly and helpfully.

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