Custom Transcription Services

Way With Words provides a wide range of custom transcription services and solutions for users. We also offer standard audio to text transcription services for clients looking for pre-set transcript formats and a selection of add-ons. Our custom transcription services rates are negotiable depending on the level of instruction and potential volume of audio or video for transcribing.

  • Always Excellent Very happy indeed, excellent service as always!

    Elena Agar Avatar
    Elena Agar
    Project Manager, VSI

    Definitely Recommend Them Super easy to use, well priced and my transcribing arrived a few days early which was an absolute bonus. Would... [+]

    Sharon Lanteri Avatar
    Sharon Lanteri
    Archives Librarian, Sacred Heart College Kyneton

    Good Timing Excellent work and timing.

    Mark Lindsell Avatar
    Mark Lindsell
    Managing Director, Crime Watch SA
  • Very Reliable A very reliable transcription company that delivers top quality transcriptions, on time. Their team is always willing to assist via... [+]

    Alyssa Eksteen Avatar
    Alyssa Eksteen
    Project Manager, Folio

    Absolutely fantastic job by Way With Words - quick to respond to any queries I had and 100% accurate. ... [+]

    Karen Baldwin Avatar
    Karen Baldwin

    Really Happy Thanks for sending all those completed transcripts through – we’ve been really happy with the quality of the transcription.

    Edwina McCarthy Avatar
    Edwina McCarthy
    Research Assistant, Monash University
  • Recommended! Very happy with how this all ran, with every file returned within the required turnaround time. Recommended.

    Gary Prins Avatar
    Gary Prins
    Owner, 4sight

    Good At What They Do These guys are good. Good at what they do, producing excellent transcripts (in spite of difficult accents) and excellent... [+]

    Phil Back Avatar
    Phil Back
    Research Associate, Imperial College London

    Look Great! I just wanted to feedback to say that the transcripts I have read so far look great. Thanks to all... [+]

    Genevieve Rasle Avatar
    Genevieve Rasle
    Proposal Writer, Save The Children
  • Good Transcripts Converted all my video recordings and sent back really good transcripts.

    Emma woods Avatar
    Emma woods

    Accurate! Great service, on-time and accurate, even with technical topics.

    Karen Bryan Avatar
    Karen Bryan
    Owner, Marketing&Communications

    Superb! We found transcripts to be well done, the process was smooth and easy to send and receive. We would definitely... [+]

    Denise Beaumont Avatar
    Denise Beaumont
    Marketer, Individual
  • Surprisingly Good Thank you for the service, by the way, it was excellent.

    Gavin Knight Avatar
    Gavin Knight
    Principal Lecturer, Portsmouth University

    Aloha! Awesome – you are the best! Aloha.

    Alex Reinprecht Avatar
    Alex Reinprecht
    President, Zone Media

    Amazing Experience I have had amazing experiences with Way With Words over the past four years. They will always make a plan... [+]

    Caro van Aardt Avatar
    Caro van Aardt
    Interpreter, SA Parliament
  • Will Definitely Use Again We had great communication about the work throughout, the transcripts were mostly completed on time and to a good standard... [+]

    Alice Bryant Avatar
    Alice Bryant
    Programme Coordinator, CLIC Sargent

    Very Caring My friend works for them and I hear they are a great company to work for (very caring). Deserve some... [+]

    Peter Weller Avatar
    Peter Weller
    Data Researcher

    Pleased With Service I will continue to promote your business as I am pleased with your excellent service.

    Michelle Hall Avatar
    Michelle Hall
    Research Fellow, University of Western Australia
  • Ahead of Schedule! Excellent. Delivered weekend transcription ahead of schedule.

    David Hindley Avatar
    David Hindley
    Editorial Assistant, Financial Times

    Heard Good Things Have heard good things about them. Understand why they need to be selective, believe they recently opened up for Afrikaans 🙂

    Jean Nichols Avatar
    Jean Nichols
    Admin Assistant, Health Institute

    Well Done Many thanks for that, it was really well done.

    Lorcan Coyle Avatar
    Lorcan Coyle
    Principal, St. Pius X BNS

B2B Custom Transcription Options

Technology, media and other services or businesses looking for a bespoke commercial transcription service solution are welcome to get in touch. Our support ranges from a backend transcription service (using human transcribers) to allow organisations to offer highly accurate transcripts with their speech engines to providing highly customed text formats for machine learning purposes. Adding transcription as an option for clients may complement the value of existing services. Examples of these include data storage, audio recording, video recording, and similar services.

We are willing to discuss very competitive rates, a secure workflow solution with guaranteed accuracy and, in the case of client markets, a very attractive commission structure.

Machine Transcription Editing

We provide custom transcription solutions to a number of technology companies that offer speech to text (STT) and speech recognition (SR) solutions for their verticals using speech engines. Transcripts in each case are produced according to the specific requirements of the client to ensure that the accuracy of their speech-to-text software improves. We partner in two beneficial ways:

  1. We edit and correct machine produced transcripts for the client for correcting their Machine Learning.
  2. We transcribe the entire audio and provide it for machine learning as copy – to the clients’ specific requirements.

For more details view our Machine Transcription Polishing service.

Speech Data Collecting

We provide custom transcription services and solutions to software companies that offer audio or video recording services. In particular, we help grow a company’s service by offering speech datatsets that have been collected and created for specific domains, scenarios or custom frameworks.

For more details view our Speech Collection service.

Media Tagging

We can provide custom transcription solutions to media companies (particularly for radio or TV libraries) to help identify and highlight keywords resutls for business purposes. We also support media companies looking to better manage their audio or video libraries.

Podcast and Webinar Solutions

We provide both normal podcast transcription services as well as more bespoke formatted transcripts for recorded radio interviews and podcasts into readable articles. This includes providing a Question and Answer format.

More specifically, we partner in two beneficial ways:

  1. We take a general transcript and reformat it into a smart question and answer format. This makes it easier for followers to read the main thread of a podcast.
  2. If a show is not aired at a convenient time, listeners can find the show on the client website and read the transcript.

Subsequently, our custom transcription services help clients find smart ways to present content to their listeners.



Our integrated custom transcription services are available for a wide range of applications and needs, including machine transcription solutions. We are also happy to explore partnerships that involve machine transcription or similar solutions that require higher accuracy. We can scale our contractors as well according to requirements. Our transcription contractors apply to work with us through our jobs portal.

Partner For Opportunties

Clients that typically request our custom or b2b transcription services include audio recording or management technologies, transcription speech recognition software developers, conference organizers, and media companies, amongst others.

Way With Words actively engages in key partnerships that benefit in some way from offering custom transcription solutions. Whatever the service, our global transcriber teams are recruited, assessed and contracted through a demanding process to ensure the highest standards and avoid exposure of the company to poor or inaccurate transcriptions.