Transcription Services

Accurate. Secure. Quality Transcription Services You Can Trust.

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Accurate Transcription for Every Industry

Our transcription services support professionals across academia, business, media, legal, medical, and government sectors. We provide high-quality, precise transcripts for research interviews, corporate meetings, legal proceedings, and media content. With tailored formatting and fast turnaround times, our services ensure accuracy and reliability.

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Why Choose Us?

Trusted by professionals worldwide, we deliver accurate, secure, and industry-specific transcription services. Our expert team ensures high-quality transcripts with fast turnaround times, tailored formatting, and strict confidentiality. We offer custom formats, including verbatim, time-coded, and speaker-identified options, to meet your specific needs.

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Transcription Quote Form

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Contact Details





Transcription Details

Volume Discounts

We offer discounts based on the total number of minutes you need transcribed. The more minutes you submit in a job, the greater the discount:

  • 1,500 – 3,000 minutes (25 to 50 hours): 10% discount off the total quotation cost.
  • 3,001 – 6,000 minutes (50+ to 100 hours): 15% discount off the total quotation cost.
  • 6,001+ minutes (100+ hours): 20% discount off the total quotation cost.

(See FAQ for volume discount terms)

Turnaround Time *

Select one or more – you will receive a quote for all selected options

* Turnaround time begins once a file is received and cleared for processing. Weekends do not count towards turnaround time.

Speaker Count

FREE – no additional charge for the number of speakers

Content Type


Content Sensitivity

Is your content of a sensitive nature such as topics covering experiences of vulnerable people, domestic violence, abuse allegations, or descriptions, etc.

Transcript Details

Transcript Format *

Timestamps *

Special Instructions

Custom Format Instructions

Add details about layout preferences, custom formatting, or any special transcript requirements.

Speaker Identification Required?

Differentiate speakers by name

Speaker Anonymisation Required?

Redact speaker names in content of transcript, replace with [Name]

Additional Requirements

Do You Require a Signed NDA?

Job Description & Project Logistics

Description of Your Requirement:

Are you uploading multiple files?

Estimated Upload Date:


Are all files ready for upload?

Do you require ongoing transcription services? (Regular jobs anticipated, timing flexible)

Additional Information

Have you used our services before?

Summary

Total Minutes:

minutes

Turnaround Time:

Speaker Count:

Transcript Format:

Timestamps:

Estimated Upload Date:



By submitting this form, you agree to receive a quotation based on the details provided. For urgent requests, please email us directly - operations@waywithwords.net.

Transcription Formats

Transcript Formats Tailored to Your Needs

Not all transcripts serve the same purpose. Whether you need word-for-word accuracy, a refined summary, or structured formatting, our transcription formats cater to legal, business, academic, media, and research needs. Choose the right format to match your requirements—whether it’s full verbatim for precision, intelligent verbatim for readability, or time-coded transcripts for analysis.

Explore our format options below to find the best fit for your content.

Transcript Format & Customisation


Standard Template – A clear, structured layout with speaker labels, paragraphing, and standard time references.

Time-Coded Template – Ideal for research and media production, with timestamps every 30 seconds (FREE),
at predefined intervals, or per speaker change. Delivered as a Word (.docx) file in a structured table format,
including a title, speaker key, dialogue, and timestamps.

File Formats – Default: Word (.docx). Available on request: PDF (.pdf), Rich Text (.rtf).


Transcription Style Options

Intelligent Verbatim – Captures all speech except false starts, repetitions, filler words, and background noise.

Full Verbatim – Includes everything, including false starts, repetitions, filler words, and background noises.

Standard Template


Audio_title

Speaker Key:
IV
Interviewer
IE
Interviewee
00:00:00
IV
So, will it be all right if you put your phone on silent?
IE
That's fine.
IV
Are you all right for time today?
IE
Yes, we were supposed to have a meeting right now with the boss and some members of the board, but it has been cancelled, so my time is now all yours.
Please go ahead.
IV
Excellent, okay. I don't know exactly what you've been told about today, but we're looking at what people do when they go online. My name is Bob and I work for an independent research company called XYZ. What we are going to do is just have a little chat about what you do online and what sorts of websites you might go onto, and then I want you to imagine that you have 15 minutes to spare and for you to do what you normally do online. At that point I'm probably going to just go out of the room for a bit and I'll be observing from another room, and the later we will chat about what you did.
00:01:20
IE
Okay.
IV
So, it is very simple, you know. It's really about your actual behaviour.

Time Coding Template


Audio_title

Speaker Key:
IV
Interviewer
IE
Interviewee
Timecode
Speaker
Text
00:00:04
IV
So, will it be all right if you put your phone on silent?
IE
That's fine.
IV
Are you all right for time today?
IE
Yes, we were supposed to have a meeting right now with the boss and some members of the board, but it has been cancelled, so my time is now all yours.
Please go ahead.
00:00:32
IV
Excellent, okay. I don't know exactly what you've been told about today, but we're looking at what people do when they go online. My name is Bob and I work for an independent research company called XYZ. What we are going to do is just have a little chat about what you do online and what sorts of websites you might go onto, and then I want you to imagine that you have 15 minutes to spare and for you to do what you normally do online.
00:01:04
At that point I'm probably going to just go out of the room for a bit and I'll be observing from another room, and the later we will chat about what you did.

Testimonials

Frequently Asked Questions

1. General Questions

How long will it take to receive my transcription quotation?

We aim to respond within 1 hour during UK business hours. If your request is received outside of business hours, we will respond by the next business day. If you do not receive a response within the expected timeframe, contact us.

Important: Please also check your Junk or Spam email folder.

Do I need to create an account to request a quotation?

No, there is no need to create an account. Simply complete and submit the form.

2. Pricing & Discounts

How is the cost of transcription calculated?

Pricing is based on the turnaround time selected, total duration of your audio or video files (calculated on a per minute rate) and any additional services requested such as Time Coding or Full Verbatim.

Do volume discounts apply if I submit recordings in batches over time?

Volume discounts apply only to recordings submitted within three months from the date of your first upload. If you plan to upload files in stages, please let us know, and we will confirm whether the discount applies.

3. Payment Options

What are my options for payment?

Credit Card, Debit Card, Bank Transfer (BACS, EFT, Wire Transfer) or PayPal account.

Prepaid Clients: 
Pre-payment is required for one-off jobs before transcription begins.

Post-Paid Clients: 
Our regular clients receive an invoice for payment of completed work.  Should you require our services on an ongoing basis please contact our Operations Team (operations@waywithwords.net)  to discuss setting up this payment option.

Purchase Order Clients:
If your organisation/institution works with Purchase Orders (PO) authorising you to make use of our services, we will require a copy of the PO to be submitted to us as soon as possible. Please present our quotation to your Finance/Procurement department to raise the PO.

What are the invoice payment terms?

Our payment terms are payment on presentation of invoice. 

Please let us know of any invoice queries, in writing, within seven days of receiving the invoice.

What is a Purchase Order (PO)?


A Purchase Order (PO) is an official document issued by a university, institution, or organisation authorising a purchase. It typically contains:

  • The name of the institution
  • The services being requested (e.g., transcription services)
  • The agreed price
  • The contact details of the department responsible for payment
  • An official PO number for reference

If your institution requires a PO to process payments, please contact your finance or procurement department with our quotation. Once issued, we will require a copy of the PO so that the PO number can be referenced on your invoice.

4. Turnaround Times & Delivery

How do I choose the right turnaround time?

The rate per minute rate decreases as the turnaround time increases. If you are working within a budget, selecting a longer turnaround time will give you a more cost-effective rate.

If you are unsure which turnaround time to choose, you can select multiple turnaround options when completing the form. This will allow you to compare pricing and choose the best option based on your timeline and budget. Turnaround times exclude weekends and public holidays.

Can I request an urgent transcription faster than the Express option?


If you require a turnaround faster than Express, please contact us directly, and we will assess whether we can accommodate your request.

How will I receive my completed transcripts?


Clients will be required to log into their secure account to access and download their completed transcripts. This ensures data protection and confidentiality.

We do not send transcripts via email as email is not a secure method of transmission. However, if a client explicitly requests transcript delivery via email, they must confirm in writing that they accept the risks associated with email transmission and agree to the necessary conditions.

5. File Upload & Handling

Is there a file size limit for uploads?

Yes, the maximum file size per upload is 8GB. There is no limit to the number of files you can upload, but we suggest no more than 20 files per batch to ensure efficient processing.

What file formats do you accept for transcription?

We accept the following file formats:

  • Audio: .mp3, .wav, .mpa, .mpeg, .ogg
  • Video: .mpg, .mpe, .mov, .avi, .mp4, .m4a, .m4v, .wma, .3gp

If your file format is not listed, please contact us before submitting your files.

Can I upload multiple recordings in one request?

Yes. If you are submitting multiple recordings, please specify details in the “Job Description & Project Logistics” section.

What if my files are not ready yet?

You can still submit your quotation request and include an estimated upload date in the form.

6. Transcript Formatting & Customisation

What is the difference between Intelligent Verbatim and Full Verbatim?
  • Intelligent Verbatim (FREE): Removes unnecessary fillers such as “um,” “uh,” and stutters for better readability.
  • Full Verbatim: Captures every spoken word, including hesitations, pauses, and non-verbal sounds. A surcharge applies.
Are timestamps included in my transcript?

Yes, we provide two timestamps per page at no additional cost.

If you require timestamps for every speaker change or timestamps every 30 seconds. A surcharge applies.

Can I request a specific transcript format?

If you require a custom layout or specific formatting, please include details in the “Special Format Instructions” section. A surcharge applies.

7. Security & Confidentiality
How do you ensure my files are secure?


We follow strict data security protocols to protect your recordings and caption files.

  • All user accounts are unique, and password protected to ensure secure access.
  • Access to recordings, transcripts, and captions is strictly limited to our in-house team and relevant contractors, all of whom comply with confidentiality agreements.
  • All data is removed from our platform within 60 days unless a custom data retention period is requested.

Comprehensive information regarding data security, privacy, and compliance can be found in our Terms of Service, Privacy Policy, and Data Protection Addendum on our legal page.

Can I request a Confidentiality Agreement or NDA?

Yes, you may select the Confidentiality Agreement or NDA option in the form if required.

Who has access to my recordings?


Only authorised professionals working on your files will have access to your videos.

How long do you store my files?

Files are automatically deleted after 60 days, unless you have made arrangements for shorter or extended data retention periods.

8. Additional Information & Support
Can I make changes to my request after submitting the form?

Yes. If you need to update your details, please contact us as soon as possible. Depending on the status of your request, we may be able to modify certain aspects before processing begins.

What happens after I submit my quotation request?


We will review your request and send a detailed quotation via email. If we require any further information, we will get in touch. Once you receive your quotation, you can proceed with confirming the service.

What if I need ongoing transcription services?


If you require regular transcription services, please indicate this in the form. Our team can discuss a tailored solution with you, including post-payment account options or bulk order pricing where applicable.

How can I contact you for further queries?


If you have additional questions, please reply to the confirmation email or contact us via operations@waywithwords.net. You can also refer to our Terms of Service, Privacy Policy, and Data Protection Addendum for further details regarding our services and policies.

Way With Words

Professional Transcription Services for Every Industry

Way With Words provides expert audio and video transcription services, delivered by highly skilled proofreaders and transcribers. Our services are tailored to businesses, legal professionals, media companies, and academics, ensuring accuracy, security, and timely delivery.

Whether you require precise, timestamped transcripts for interviews, court proceedings, or research, we guarantee meticulous attention to detail. We transcribe a wide range of audio and video recordings across industries, supporting research interviews, focus groups, academic discussions, market research, media presentations, speaker events, dictations, and legal proceedings.

Our clients include journalists, academics, professionals, financial institutions, technology firms, pharmaceutical companies, government departments, marketing and branding agencies, and legal and law enforcement services—among many others.

Audio and Video Transcription Services

Transcription Use Cases

Our Audio & Video Transcription service is used by a broad range of clients from individuals and businesses to governments and multi-national institutions. Audio and video transcripts are commonly requested for academia, business, conferences, disciplinary procedures, finance, focus group research, government, insurance, interviewing, investigations, legal, market research, media, medical, podcasts, police, sermons and telecommunications.

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Academic Transcription Services

We provide expert academic transcription services for universities, teaching institutions, and research organisations. Our transcripts support professors, researchers, postgraduate students, and educators with accurate, structured documentation for academic work.

Our services are widely used for academic research, field studies, postgraduate research collections, focus group recordings, institutional lectures, keynote speeches, and academic presentations. We ensure precision in capturing multi-speaker discussions, technical terminology, and complex concepts.

With time-coded and verbatim options, our transcripts aid in qualitative research, analysis, and structured data compilation. We guarantee confidentiality and accuracy for all academic transcription needs.

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Business Transcription Services

We provide professional business transcription services for companies of all sizes across finance, technology, healthcare, legal, media, and corporate sectors. Our transcripts ensure accuracy, confidentiality, and structured documentation for business communication.

Our services cover conference calls, earnings reports, management briefings, stakeholder presentations, market research insights, board meetings, corporate strategy sessions, job interviews, and AGMs. With time-coded and verbatim options available, we help businesses streamline workflows, improve decision-making, and ensure compliance.

Our secure, high-quality transcription solutions provide structured documentation to support key business processes.

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Conference Transcription Services

We provide expert conference transcription services for event companies, businesses, and government institutions hosting conferences and workshops. Our transcripts ensure accuracy for keynote speeches, panel discussions, and industry presentations.

Common use cases include conferences, seminars, and workshops on research methodology, business development, entrepreneurship, technology, education, culture, community engagement, finance, corporate strategy, tourism, leadership, energy, environmental issues, and medical research.

Our time-coded and verbatim options help professionals capture essential insights, ensuring detailed, structured documentation for analysis, reporting, and strategic decision-making.

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Disciplinary & Human Resources Transcription Services

We provide expert disciplinary transcription services for human resource departments, managers, labor lawyers, unions, businesses, and government institutions. Our transcripts ensure accurate records for compliance, dispute resolution, and legal documentation.

Our services support HR teams and legal professionals handling workplace investigations, misconduct hearings, employee grievances, arbitration cases, and labor disputes. Common use cases include matters related to disabilities, discrimination, employee development, disciplinary actions, leave management, equal employment opportunities, harassment cases, special work arrangements, and corporate policy reviews.

With strict confidentiality, precise transcription, and structured formatting, we help organizations maintain compliance and improve legal documentation accuracy.

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Financial Transcription Services

We provide expert financial transcription services for corporations, banks, regulatory bodies, accountants, and compliance firms. Our transcripts ensure precision, confidentiality, and full compliance with industry regulations.

Our services support professionals managing financial reporting, risk assessments, investment strategies, and legal compliance. Common use cases include forex consulting, wealth management, banking, investor relations, earnings calls, financial meetings, business surveys, analyst interviews, and regulatory filings.

With strict security protocols and customizable formatting, we deliver structured, reliable documentation that helps financial professionals streamline workflows, enhance accuracy, and maintain compliance in a fast-paced industry.

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Focus Group Transcription Services

We provide expert focus group transcription services for businesses, marketing teams, PR firms, research organisations, academic institutions, and government agencies. Our transcripts capture discussions with precision, ensuring valuable insights for analysis.

Common use cases include market research, brainstorming sessions, roundtable discussions, surveys, and corporate meetings. We specialize in multi-speaker transcription, ensuring clarity even in overlapping dialogue.

With time-coded and verbatim options, our services support qualitative research, strategic planning, and structured reporting. Secure handling and strict confidentiality ensure privacy, making our transcription solutions ideal for professionals across industries.

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Government Transcription Services

We provide professional government transcription services for local, regional, federal, provincial, state, and national governments. Our transcripts ensure accuracy, security, and compliance with official documentation standards.

Common use cases include government meetings, parliamentary discussions, public policy debates, cabinet meetings, government research programs, and official public reports. We specialise in transcribing complex discussions, legislative proceedings, and public forums with clarity and precision.

With secure handling, strict confidentiality, and tailored formatting options, our transcription solutions support government institutions in maintaining transparency, accountability, and structured record-keeping for policymaking and governance.

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Insurance Transcription Services

We provide professional insurance transcription services for insurance, medical, and legal professionals, as well as claims experts. Our transcripts ensure accurate, structured documentation for claims processing, legal compliance, and record-keeping.

Common use cases include insurance recorded statements, testimonials, damage assessments, agent summaries, investigation notes, file interviews, summary reports, and theft/property damage reports. We support transcription for property, casualty, holdings, and asset-related claims.

With secure file handling, strict confidentiality, and customisable formatting, our transcription solutions help insurance professionals streamline workflows, improve accuracy, and maintain compliance in a regulated industry.

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Interview Transcription Services

We provide professional interview transcription services for business professionals, lawyers, authors, journalists, students, researchers, recruiters, multimedia specialists, and law enforcement. Our transcripts ensure accuracy, confidentiality, and structured documentation.

Common use cases include research interviews, one-on-one interviews, job interviews, journalist interviews, radio interviews, focus groups, legal interviews, market research, police interviews, teleconferences, and telephone interviews. We specialise in multi-speaker transcription with time-coded and verbatim options.

With secure file handling, precise transcription, and custom formatting, our solutions help professionals document, analyse, and archive critical interviews with clarity and accuracy.

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Investigation Transcription Services

We provide expert investigation transcription services for attorneys, police departments, detectives, private investigators, law firms, and individuals. Our transcripts ensure accuracy, confidentiality, and structured documentation for legal and investigative purposes.

Common use cases include police investigations, property investigations, insurance claims, disciplinary hearings, crime scene reports, forensic analysis, taped confessions, surveillance recordings, wiretaps, fire and motor accidents, legal proceedings, hearings, private meetings, and scientific or medical investigations.

With strict security protocols, precise transcription, and custom formatting, we help legal and investigative professionals document and analyse critical evidence with clarity and accuracy.

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Legal Transcription Services

We provide expert legal transcription services for law firms, law enforcement organisations, attorneys, police departments, detectives, private investigators, and individuals. Our transcripts ensure precision, confidentiality, and compliance with legal standards.

Common use cases include legal correspondence, attorney dictation, depositions, witness statements, medical-legal reports, debt collection, legal agreements, contracts, wills, trust documents, conveyancing, medical negligence, personal injury cases, immigration proceedings, investigative reports, surveillance recordings, and telephone hearings.

With strict security protocols, accurate formatting, and fast turnaround options, we support legal professionals in documenting critical case details with clarity and precision.

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Market Research Transcription Services

We provide expert market research transcription services for market researchers, marketing specialists, brand houses, businesses, and government agencies. Our transcripts ensure clarity, accuracy, and structured data for analysis.

Common use cases include collecting insights from focus groups, consumer forums, interviews, producer and service evaluations, and opinion polls to assess market strategies. We transcribe qualitative and quantitative research, helping businesses evaluate customer feedback and industry trends.

With time-coded and verbatim options, secure file handling, and custom formatting, our transcription services support data-driven decision-making and market strategy development.

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Media Transcription Services

We provide expert media transcription services for broadcast companies, television studios, production houses, news journalists, newspapers, social media distributors, video creatives, and podcasters. Our transcripts ensure accuracy, clarity, and structured content for media production and distribution.

Common use cases include films, television shows, documentaries, adverts, promotional videos, training materials, news reports, podcasts, radio broadcasts, and talk shows. We specialise in time-coded and verbatim transcription to capture every word and sound.

With secure file handling, custom formatting, and fast turnaround options, our transcription solutions support media professionals in creating accessible, high-quality content.

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Medical & Healthcare Transcription Services

We provide professional medical transcription services for doctors, nurses, administrators, medical researchers, pharmaceutical companies, and healthcare providers. Our transcripts ensure accuracy, confidentiality, and compliance with medical documentation standards.

Common use cases include patient records, doctor-dictated reports, procedures, treatment histories, medical research interviews, healthcare studies, and clinical findings. We specialise in transcribing complex medical terminology with precision.

With secure file handling, time-coded and verbatim options, and custom formatting, our transcription services help healthcare professionals maintain accurate, structured records for treatment planning, compliance, and research purposes.

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Podcast Transcription Services

We provide expert podcast transcription services for podcasters, media houses, radio stations, social media thought leaders, and industry participants. Our transcripts ensure clarity, accessibility, and structured content for diverse audiences.

Common use cases include podcast episodes, webcast lectures, interviews, legal proceedings, sports commentary, audio library hosting, webcasts, and television studio conferences. We specialise in time-coded and verbatim transcription to capture every spoken detail.

With secure file handling, custom formatting, and high accuracy, our transcription solutions help content creators enhance searchability, engagement, and accessibility across multiple platforms.

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Police Transcription Services

We provide professional police transcription services for police departments, government security agencies, private security firms, and law enforcement bodies. Our transcripts ensure accuracy, confidentiality, and compliance with investigative standards.

Common use cases include suspect interviews, bodycam footage, patrol reports, disciplinary hearings, tribunal hearings, victim interviews, witness statements, fire reports, emergency service calls, 999 and other emergency dispatch recordings, surveillance footage, wiretaps, and prisoner phone calls.

With secure file handling, verbatim and time-coded options, and fast turnaround times, our transcription solutions support law enforcement professionals in investigations, evidence documentation, and internal reporting.

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Sermon Transcription Services

We provide professional sermon transcription services for churches, prayer groups, Bible study groups, and religious organisations. Our transcripts ensure accuracy, clarity, and structured documentation for faith-based teachings and outreach.

Common use cases include church sermons, religious coaching, ministry notes, church correspondence, prayer meetings, study groups, gospel seminars, and Bible readings. We specialise in transcribing multi-speaker sermons and religious discussions with precision.

With secure file handling, verbatim and time-coded options, and custom formatting, our transcription services support faith communities in preserving, sharing, and studying their spiritual messages effectively.

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Telecommunications Transcription Services

We provide expert telecommunications transcription services for individuals, businesses, and government agencies. Our transcripts ensure clarity, accuracy, and structured documentation for virtual communication records.

Common use cases include transcribing teleconferences, videoconferences, Skype meetings, VOIP calls, WhatsApp chats, and other software-based communications. We also capture multi-speaker conversations with precise timestamps and speaker identification.

With secure file handling, verbatim and time-coded options, and tailored formatting, our transcription solutions help professionals maintain clear records of important discussions, ensuring accessibility, compliance, and efficient data management.