About Way With Words
Your Words. Our Expertise.
Who We Are
At Way With Words, we are more than just a transcription company—we are experts in transforming speech into high-quality, accurate text. Founded in 2002, we have grown into a trusted global provider of transcription, captioning, and speech data services, working with clients across industries, from media professionals to AI developers.
↓ Meet Our Leadership
What We Do
We provide a range of audio-to-text solutions, including human-led transcription, captioning, and speech data services for businesses, researchers, and technology firms. Whether you need verbatim transcripts, captions for accessibility, or high-quality speech datasets for AI, our expert team ensures the highest standards of accuracy and security.
↓ Discover Our Range of Services
Our Motivation
We Capture Meaning.
At Way With Words, we don’t just convert speech into text—we capture meaning, context, and precision.
What drives us?
Excellence & Accuracy: Every transcription is reviewed and refined for the highest accuracy.
Security & Compliance: We adhere to the strictest confidentiality and data protection standards, including GDPR compliance.
Technology & Innovation: We stay ahead of industry changes by integrating advanced technologies with human expertise.
Commitment to Diversity: Our global network includes skilled professionals from various backgrounds, ensuring an inclusive and dynamic approach to our services.
We are dedicated, diverse, and dynamic—blending wisdom with energy to go the extra mile for our clients.
Our Company
Innovative. Established.
Founded in 2002, Way With Words is a globally recognised audio-to-text services and solutions provider, specialising in transcription, captioning, and speech data services. We are registered in the United Kingdom, Australia, and South Africa, with operational points in the USA, Canada, Singapore, and Europe.
We serve a diverse client base, including:
✔ Individual users
✔ Government agencies
✔ Businesses & multinational institutions
✔ Educational organisations
✔ Media professionals & researchers
✔ AI developers & technology firms
With a reputation for delivering high-quality, human-led transcription and speech data services, we ensure that every word matters. Our commitment to accuracy, confidentiality, and compliance makes us a trusted partner for industries worldwide.
Our Services
Human-Led With A Personal Touch.
Human-Led Transcription & Captioning Services
We provide high-accuracy audio and video transcription services for diverse industries. Our services include:
- General & industry-specific transcription services (legal, medical, business, media).
- Verbatim and intelligent transcription.
- Captioning services for accessibility and media compliance.
- Time-coded transcripts for production and research and more.
Speech Data Solutions for AI & Machine Learning
We support technology firms, AI developers, and research institutions with high-quality speech data services to enhance ASR and machine learning models. Our offerings include:
- Speech Collection – Off-the-shelf and custom speech datasets in various languages, including African language resources.
- Machine Transcription Polishing – Refining ASR-generated transcripts for better accuracy and readability.
- Bespoke Language Solutions – Industry-specific datasets tailored to AI training needs.
Our Leadership
Decades of Experience. Built on Trust.
We believe in human expertise backed by innovation, ensuring that every service we offer is meticulously crafted and future-ready.
Adam Kossowski
Chief Executive Officer
Adam joined Way With Words in 2007 and was appointed CEO in 2010. Adam is responsible for company strategy and key global partnerships.
Tanith Swart
Chief Financial Officer
Tanith joined Way With Words in 2008 and was appointed CFO in 2018. Tanith is responsible for company revenue and business strategy.
Graham Morrissey
Chief Operations Officer
Graham joined Way With Words in 2015 and was appointed COO in 2018. Graham is responsible for Speech Data Services global and key logistics.
Francois Smit
Head Technology
Francois joined the team in 2021. Francois is responsible for workflow and digital presence and also advises on emerging technology trends and AI developments.