The Best Transcription Company

Having transcribed over 7 million minutes and counting of audio and video

– and growing more popular today, Way With Words has thousands of clients worldwide. Clients range from lawyers to doctors, from researchers to conference managers, from students to authors, and from courts to journalists.

Why So Highly Rated?

Why does the company have so many clients choosing our service? So let’s get to the 4 key reasons we have consistently been told that make us the #1 best transcription company globally (yes, globally).

Outstanding Accuracy

We have exceptional teams.

Our transcribers are known to be outstanding because they are experienced and highly skilled. Furthermore, all our transcribers are native English speakers (as well as other language speakers for specific requests) and many of them have years of transcribing behind them or have recently moved careers.  In addition, our transcribers are all subject specialists and therefore know the speech terms of your industry.

Transcription Services Accuracy

Absolute Confidentiality

A very serious approach to policy and managing data confidentiality.

Way With Words requires absolute confidentiality when it comes to receiving, transcribing, and returning your audio or video recordings. The company follows various protocols for data protection and are fully GDPR and data compliant. That means we adhere to the strictest regulations worldwide when it comes to your privacy.

We know how critical it is to protect your files and keep your transcripts private. We offer a private and secure online account to all our clients, hosted on a secure (SSL) server and only accessible by a unique password. Clients can then upload, manage and pay for files in their account. Files are hosted on the account and 30-60 days after completion of a job (unless you request an even faster deletion or want to retain the files longer) for security.

For access to your files, our transcribers are also required to work from a secure online account that is monitored by us for a certain level of software security. Transcribers have to sign in to access files and all activity related to processing your files is logged.

Transcribers also have been contracted with clauses that specifically cover confidentiality. They are also vetted for security and ID verification.

Outstanding Accuracy

We have exceptional teams.

Our transcribers are known to be outstanding because they are experienced and highly skilled. Furthermore, all our transcribers are native English speakers (as well as other language speakers for specific requests) and many of them have years of transcribing behind them or have recently moved careers.  In addition, our transcribers are all subject specialists and therefore know the speech terms of your industry.

On Time

We keep to the deadline because your time is your money.

If you need that transcript quickly, we offer a fast transcription service offering an express turnaround that starts and soon as you upload your file. If your budget is tight and you are able to wait a little longer for your transcripts, we have several longer turnaround options for you to choose from.

Custom Formats And Solutions

We are flexible.

We will meet your unique or custom requirements and will transcribe any volume of audio or video hours. Just let us know beforehand of course so we can work on a solution for any need you have. Your transcript layout can include any options you require, so you can have time coding, full verbatim format or even – should you upload a video – text that shows on video.

Live Transcription Services

Transcription Price Calculator

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Quote or Order

Your Transcription

Use our Transcription Calculator to get an instant quote or to place an order now.

How do I send you my files?

Audio and video files are uploaded via our secure online workflow system. We do not accept links or physical discs; all work is processed via our workflow system.

Once files have been processed, you will receive a notification with instructions on how to collect your transcripts.

How is the cost calculated?

Costs are calculated per recorded minute and are dependent on turnaround time selected. All seconds are rounded up to the next minute. For budget options, longer turnarounds are available.

Audio quality and number of speakers do not affect the cost. Default transcript is Standard Template and Intelligent Verbatim (see examples above). Time Coding, Full Verbatim and Special Formatting options incur a surcharge.

How long are quotes valid?

Quotes are valid for 30 days from date of quotation. Save your job as a draft should you wish to complete your order at a later stage.

Do you have an office in my area?

Our main operational offices are located in the United Kingdom and South Africa while we have points of presence in various territories globally. Please click here to get in touch with us.

 

How are deadlines calculated?

The 1-Day to 10-Day turnaround times are calculated in business days only, and do not include weekends. Express orders can be returned over weekends, with prior notification.

Additional Services

Video Captioning Services
Captioning Services

Perfectly synched 99%+ accurate closed captions for broadcast-quality video.

Machine Transcription Polishing
Machine Transcription Polishing

For users of machine transcription that require polished machine transcripts.

Speech Collection for AI training
Speech Collection

For users that require machine learning language data.

Who Are Your Contractors?

Our transcribers have an absolute wealth of knowledge and experience in the industries we serve. When our transcribers are recruited, selected, assessed and vetted through our independent job website they are also reviewed in terms of this knowledge.