Focus Group Transcription Services

Looking for accurate transcription of who said what in your focus group recordings? Way With Words focus group transcription services provide an accurate text record of speakers and what they discussed so that you can easily capture the information you require for your further analysis.

  • Accurate! Great service, on-time and accurate, even with technical topics.

    Karen Bryan Avatar
    Karen Bryan
    Owner, Marketing&Communications

    Quick And Easy! This process was quick and easy. The staff are friendly, helpful, and made the whole transcribing process a walk in... [+]

    Jessica Stone Avatar
    Jessica Stone
    Senior Business Analyst, Compassion

    Will Definitely Use Again We had great communication about the work throughout, the transcripts were mostly completed on time and to a good standard... [+]

    Alice Bryant Avatar
    Alice Bryant
    Programme Coordinator, CLIC Sargent
  • Heard Good Things Have heard good things about them. Understand why they need to be selective, believe they recently opened up for Afrikaans 🙂

    Jean Nichols Avatar
    Jean Nichols
    Admin Assistant, Health Institute

    Very Caring My friend works for them and I hear they are a great company to work for (very caring). Deserve some... [+]

    Peter Weller Avatar
    Peter Weller
    Data Researcher

    Really Happy Thanks for sending all those completed transcripts through – we’ve been really happy with the quality of the transcription.

    Edwina McCarthy Avatar
    Edwina McCarthy
    Research Assistant, Monash University
  • Absolutely fantastic job by Way With Words - quick to respond to any queries I had and 100% accurate. ... [+]

    Karen Baldwin Avatar
    Karen Baldwin

    Amazing Way With Words are amazing. Used them for my MSc transcriptions. Fast and efficient! 100% recommend!

    Penelope Denny Avatar
    Penelope Denny
    Writer, Individual

    Prompt And Efficent Prompt, efficient and accurate work. Thanks for the great service!

    Michael Scheepers Avatar
    Michael Scheepers
    Engineer, Individual
  • Very Reliable A very reliable transcription company that delivers top quality transcriptions, on time. Their team is always willing to assist via... [+]

    Alyssa Eksteen Avatar
    Alyssa Eksteen
    Project Manager, Folio

    Amazing Experience I have had amazing experiences with Way With Words over the past four years. They will always make a plan... [+]

    Caro van Aardt Avatar
    Caro van Aardt
    Interpreter, SA Parliament

    Definitely Recommend Them Super easy to use, well priced and my transcribing arrived a few days early which was an absolute bonus. Would... [+]

    Sharon Lanteri Avatar
    Sharon Lanteri
    Archives Librarian, Sacred Heart College Kyneton
  • Well Done Many thanks for that, it was really well done.

    Lorcan Coyle Avatar
    Lorcan Coyle
    Principal, St. Pius X BNS

    Thank You Dear Way With Words, thank you so much! This is brilliant and very fast!!

    Diederik van den Berg Avatar
    Diederik van den Berg
    Marketing EMEA, IDEXX BioAnalytics

    Aloha! Awesome – you are the best! Aloha.

    Alex Reinprecht Avatar
    Alex Reinprecht
    President, Zone Media
  • Good Timing Excellent work and timing.

    Mark Lindsell Avatar
    Mark Lindsell
    Managing Director, Crime Watch SA

    Recommended! Very happy with how this all ran, with every file returned within the required turnaround time. Recommended.

    Gary Prins Avatar
    Gary Prins
    Owner, 4sight

    Good Transcripts Converted all my video recordings and sent back really good transcripts.

    Emma woods Avatar
    Emma woods
  • Pleased With Service I will continue to promote your business as I am pleased with your excellent service.

    Michelle Hall Avatar
    Michelle Hall
    Research Fellow, University of Western Australia

    Superb! We found transcripts to be well done, the process was smooth and easy to send and receive. We would definitely... [+]

    Denise Beaumont Avatar
    Denise Beaumont
    Marketer, Individual

    Ahead of Schedule! Excellent. Delivered weekend transcription ahead of schedule.

    David Hindley Avatar
    David Hindley
    Editorial Assistant, Financial Times

Focus Groups Transcribed Accurately

One treat to our clients is that, unlike most focus group transcription services, we do not have sliding scale costs that rise in accordance with the number of speakers in your focus group audio. Way With Words has one single, an up-front rate that applies for all your audio or video recordings of focus groups – be it two or more speakers. So whether you need a one-on-one interview transcribed or a focus group with a moderator and 17 participants discussing the merits of your service or product, the rate per audio minute will be the same.

Similarly, we do not increase our focus group transcription services rates for difficult audio, whether that means many focus group respondents speaking all at once, or a mix of varied accents, or the moderator standing near to the mic with the participants far from the mic and sounding soft and distant – we simply do the very best we can with the audio you submit to us (read more about our recording guidelines).

Get Your Instant Quote Now

Way With Words’ standard transcription service is calculated on a per audio or video minute rate. Pricing depends on the turnaround time chosen and the add-on options selected. The longer the turnaround and the fewer the add-ons selected, the lower the price. Use our calculator below to get started ↴

Number of minutes to transcribe
Turnaround time
Time Coding  
Full Verbatim  
Rate Per Minute   $0.00
Deposit   $0.00
TOTAL: $0.00

Turnaround time
Time Coding  
Full Verbatim  
Rate Per Minute   $0.00
Deposit   $0.00
TOTAL: $0.00 Sales Tax N/A

Do you have something special in mind?

Send us your specific requirements by using our CONTACT FORM and we will get back to you with your custom quote.

Just want to chat? Please feel free to use our live chat app by clicking the tab at the bottom of the page.

Additional Services

Our captioning rates are also calculated per video minute, while our custom audio to text solution pricing is negotiable – depending on your required volume and conditions of service.

Some Quick Tips For Recording Focus Groups

Here are some quick tips to ensure you have the best possible recording quality.


Improve your focus group transcription by doing the following:

  • Test your recording device prior to the focus group.
  • Check that there are no background noises which might interfere with the focus group discussions.
  • Be certain that the recording device can pick up all the respondents’ voices. Those who are far from the mic will sound faint and distant and words often get lost.
  • If only the words matter, we are happy to identify the moderator as M and all the participants as P. We can also use MP for male participate and FP for a female participant.

Speaker Identification

It is good practice to have all respondents clearly introduce themselves the first time they speak. Ideally, they should continue to state their first name each time they wish to speak and make a comment. Otherwise, our transcribers will do their best to differentiate between the speech of the various respondents and attribute the words to the correct speaker – not always an easy task, particularly if all the speakers are the same sex and from the same region of the world, all discussing the same topic!


Please ask your participants to avoid speaking over one another, interrupting and cutting each other off. This will minimize the instances of [unclear] and [overtalking] that the transcriber would need to insert.

If you follow these three tips then your focus group recording and transcript will be perfect!