Human connection
drives business growth
About Way With Words
In pursuit of excellence
We have been described as a dedicated, fun and crazy team handpicked for our skills covering strategy, sales and marketing, operations, finance and customer care.
Representing the best of all generations with wisdom and energy, we go the extra mile for our clients. We are loyal and very passionate about our brand and service quality.
About Way With Words
Way With Words is a registered company in the United Kingdom, Australia and South Africa. We also have points of presence in the USA, Canada, Singapore, and Europe.
We provide a range of audio to text services, including Audio Transcription, Video Transcription and Captioning as well as custom solutions such as Speech Collection and Machine Transcription Polishing.
Our clients range from individual users to government, business, multinational institutions, educational organisations and more.
Our Values
Superior Quality
We deliver to the highest possible standard
Mutual Respect
We trust that respect is earned and shared
Inspired Leadership
We inspire our team to be ambassadors of our brand
Communication Matters
We keep our clients informed every step of the way
Sincere Care
We believe that no problem is too big or too small
Personal Touch
We ensure your needs are met at all times
Superior Quality
We deliver to the best possible standard
Mutual Respect
We trust that respect is earned and shared
Inspired Leadership
We inspire our team to be ambassadors of our brand
Communication Matters
We keep our clients informed every step of the way
Sincere Care
We believe that no problem is too big or too small
Personal Touch
We ensure your needs are covered at all times
Better than all the rest
Our contractors are all first language experts, selected via a dedicated job portal from thousands of applications every month.
All successful applicants are trained to deliver to the exacting requirements of our clients after thorough assessment and verification in line with prevailing data protection regulations.
Leadership
Adam Kossowski
Chief Executive Officer
Adam joined Way With Words in 2007 and was appointed CEO in 2010. Adam is responsible for company strategy and key global partnerships.
Tanith Swart
Chief Financial Officer
Tanith joined Way With Words in 2008 and was appointed CFO in 2018. Tanith is responsible for company revenue and business strategy.
Graham Morrissey
Chief Operations Officer
Graham joined Way With Words in 2015 and was appointed COO in 2018. Graham is responsible for global operations and key logistics.
Francois Smit
Head of Technology
Francois joined the team in 2021. Francois is responsible for workflow, digital presence and advises on technology trends.
All aspects of data transfer, as well as the processing and completion of jobs or projects, operate through a secure proprietary workflow system.