AUDIO, VIDEO OR CUSTOM
- audio transcription services, involving the transcribing of audio recordings from research, lectures, interviews and surveys, to disciplinary hearings, consultations, focus groups and telecommunications.
- video transcription services, including the transcribing of TV shows, films, video capture, webinars, youtube clips and other video recordings.
- custom transcription services, including the provision of our online transcription services with other related and relevant services or products for beneficial partnerships (media, conferencing, speech and voice recognition software).
RATES, TURNAROUNDS, OPTIONS
Transcription Services Australia turnarounds range from EXPRESS, with transcripts completed under 24 hours, to our 1 day, 3 day, 5 day and 8 day+ options. For clients choosing our BASIC transcription service, transcripts are completed within 10 working days.
Transcription Services Australia options include a choice of audio and video transcription formats, transcript service add-ons such as time coding (a time code every change of speaker or every 30 seconds), or an independent review of all ‘difficult-to-hear’ words.
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TRANSCRIPTION SERVICES: AU GUIDE
File Types We Accept
Audio Transcription: We accept almost all digital audio recordings. Audio file types clients upload to us for audio transcribing include: MP3, MP4, WMA, WAV, OGG, VOX, MPC, AVI, MP1, MP2, MPA, AIFF, AU, RA, MSV, DSS, AMR, AWB, ACC.
Video Transcription: We accept almost all digital video recordings. Video file types clients upload to us for video transcribing include: 3G2, 3GP, ASF, AVI, DivX, DV, FLV, M4V, MKV, MOV, MP4, MPEG, VOB, WMV.
FORMATS WE OFFER
Audio transcription formats we provide:
» standard transcription format
» smart transcription format
» full verbatim transcription format
» special instructions transcription format
Video transcription formats we provide:
» transcription of video’s audio
» transcription of video’s audio and on-screen text
» transcription of video’s audio with time coding
» standard post production transcription, which includes dialogue, speaker ID, time coding and post production formatting
» advanced post production transcription, which includes dialogue, speaker ID, time coding, post production formatting, on-screen captions and on-screen credits
More details about each format can be found on our FAQ page.
OPTIONAL TURNAROUND TIMES
We provide a number of transcription turnarounds for both our Australian audio transcription and video transcription services. Our turnarounds are offered at different transcription rates with the cheapest transcription service at 10 Days. The turnarounds we offer are:
» EXPRESS (under 24 hours)
» 1 Day
» 3 Day
» 5 Day
» 8 Day+
» BASIC (10 Day only)
OUR SECURITY AND CONFIDENTIALITY POLICY
Our security and confidentiality policies ensure a secure online transcription platform, safe client access and controlled file management workflow process. These and other data measures allow us to offer a range of personalised services and conditions from private transcription accounts for each client to ensuring that all transcripts remain confidential and the property of the client. Way With Words only provides audio and video transcribing using specifically contracted and trained audio and video transcribers.
We have a secure SSL server for uploading and allocation, we encrypt and password-protect transcripts when requested, and we allow collection only from a client’s privately accessed account.
We take numerous measures to ensure confidentiality: client-tailored non-disclosure agreements (NDAs); employment contracts for Way With Words’ staff, management and transcribers which include Confidentiality Agreements; password protecting and encrypting; and secure servers. Be assured we transcribe for clients globally for whom confidentiality is of paramount importance.
All audio and video recordings and transcripts stored on our server are deleted 30 – 60 days after completion of job, or earlier if required by client. Access to audio and video files and transcripts is managed through a secure workflow system which requires password enabled management login and permissions. Deletion of files is managed directly through server access systems. Permissions for this are granted to select management.
Direct Phone: 1 800 910 667 / (02) 8188 1648
LEVEL 20, TOWER A
THE ZENITH CENTRE
821 PACIFIC HIGHWAY
CHATSWOOD, NSW, 2067
ABN: 35 185 325 914
Opt for our BASIC Package if you do not need:
TRANSCRIPTION SERVICES AUSTRALIA PROMISE
- we offer the highest quality audio and video transcription services possible.
- we transcribe all English language dialects and accents worldwide.
- we transcribe recordings of any sound quality at no extra charge.
- we provide accurate transcripts at various turnaround options to suit your budget.
- we contract handpicked transcribers who undergo thorough assessments and an induction.
- we adhere to strict security and confidentiality policies for all client work.
Transcription Services Australia by Way With Words
Clients who request our transcription services regularly include individuals, private companies, universities, parastatal organisations, as well as a number of Australian government departments. Our transcription services are offered throughout New South Wales, Victoria, Queensland, South Australia, Western Australia, Australian Capital Territory, Northern Territory and Tasmania. Our reputation as the best online transcription service for audio and video transcription services is supported by a wide range of clients from Sydney, Canberra, Melbourne, Brisbane, Perth and many other locations. Want to find our more about us? Visit our blog
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