What Is Transcription?

Transcription, commonly known as audio to text, is the process whereby something that is in a recorded format – a digital recording, YouTube, cassette tape, video, podcasts, webinar, CD, DVD – is converted to text format, whether that be handwritten or typed into an electronic Word document, a PDF, an Excel spreadsheet…

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    Caro van Aardt
    Interpreter, SA Parliament

    Pleased With Service I will continue to promote your business as I am pleased with your excellent service.

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    Michelle Hall
    Research Fellow, University of Western Australia

    Will Definitely Use Again We had great communication about the work throughout, the transcripts were mostly completed on time and to a good standard... [+]

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    Alice Bryant
    Programme Coordinator, CLIC Sargent
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    Peter Weller
    Data Researcher

    Very Reliable A very reliable transcription company that delivers top quality transcriptions, on time. Their team is always willing to assist via... [+]

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    Alyssa Eksteen
    Project Manager, Folio

    Good Transcripts Converted all my video recordings and sent back really good transcripts.

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    Emma woods
  • Accurate! Great service, on-time and accurate, even with technical topics.

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    Karen Bryan
    Owner, Marketing&Communications

    Aloha! Awesome – you are the best! Aloha.

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    Alex Reinprecht
    President, Zone Media

    Thank You Dear Way With Words, thank you so much! This is brilliant and very fast!!

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    Diederik van den Berg
    Marketing EMEA, IDEXX BioAnalytics
  • Always Excellent Very happy indeed, excellent service as always!

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    Elena Agar
    Project Manager, VSI

    Absolutely fantastic job by Way With Words - quick to respond to any queries I had and 100% accurate. ... [+]

    Karen Baldwin Avatar
    Karen Baldwin

    Good At What They Do These guys are good. Good at what they do, producing excellent transcripts (in spite of difficult accents) and excellent... [+]

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    Phil Back
    Research Associate, Imperial College London
  • Really Happy Thanks for sending all those completed transcripts through – we’ve been really happy with the quality of the transcription.

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    Edwina McCarthy
    Research Assistant, Monash University

    Prompt And Efficent Prompt, efficient and accurate work. Thanks for the great service!

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    Michael Scheepers
    Engineer, Individual

    Superb! We found transcripts to be well done, the process was smooth and easy to send and receive. We would definitely... [+]

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    Denise Beaumont
    Marketer, Individual
  • Surprisingly Good Thank you for the service, by the way, it was excellent.

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    Gavin Knight
    Principal Lecturer, Portsmouth University

    Definitely Recommend Them Super easy to use, well priced and my transcribing arrived a few days early which was an absolute bonus. Would... [+]

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    Sharon Lanteri
    Archives Librarian, Sacred Heart College Kyneton

    Look Great! I just wanted to feedback to say that the transcripts I have read so far look great. Thanks to all... [+]

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    Genevieve Rasle
    Proposal Writer, Save The Children
  • Good Timing Excellent work and timing.

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    Mark Lindsell
    Managing Director, Crime Watch SA

    Ahead of Schedule! Excellent. Delivered weekend transcription ahead of schedule.

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    David Hindley
    Editorial Assistant, Financial Times

    Well Done Many thanks for that, it was really well done.

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    Lorcan Coyle
    Principal, St. Pius X BNS


Transcription has a rich and evolving history:

Where this used to be done predominantly by “secretaries” sitting near the desk of the boss, taking his Dictaphone, putting on the headphones and letting the fingers fly, slowly but surely these on-site secretaries have been overtaken by virtual typing and secretarial service as audio files could be emailed or uploaded and the ‘text’ emailed back.

Then came transcription businesses – transcription service providers who began to dominate the landscape. These little ‘businesses’ generally consisted of four or five women in a small room, receiving audio files and typing them quickly into text.

But from here, the transcription ‘industry’ arose, with pioneering companies such as Way With Words expanding to all corners – both in terms of clients and transcribers. There is no longer a need for typists to sit together in a room to change the speech to text; transcribers can download audio and upload Word documents from pretty much anywhere in the world. More recently, transcribers can now simply work online as cloud-based and live time transcription solutions are offered.

In the meantime, software developers have been working on software that will convert audio to text, but because of the thousands of accents and dialects are spoken worldwide, to the nearly uncountable number of differences in the way people speak – speed of speech, enunciation, pronunciation, slurring of speech, swallowing of vowels – the accuracy levels of transcription software are still behind the abilities of trained and experienced human transcribers – those with an excellent command of language, sharp hearing, and knowledge of various subject matter and the relevant terminology. Emerging new transcription technologies such as Nibity however, provide a more interesting hybrid solution in time to come – one that partners human transcribers with future automation for this service.


There are a number of reasons that individuals and organizations around the world have their audio turned into text. While transcription is most commonly associated with doctors and lawyers (hence, the focus of many transcription providers for medical and legal transcribing), here are some more general transcription benefits, suggesting why more and more people are turning their audio to text.

First of all, it’s a great way to disseminate information. While people certainly do enjoy watching and listening to videos, accessing such files can be more complicated and people can be hindered by not always having the right technology or being in a situation to watch and listen. Having transcripts, though, allows for both reading them in .doc or PDF formats, as well as reading them in a printed version.

Suppose you’re holding a meeting or a conference, but some people aren’t able to attend. That means that they will miss out on all the content of the discussion unless they manage to get hold of the notes. This is why transcripts are useful: the only thing you have to do is to get a transcript of the recording and then just send it to whoever missed the event.

Or perhaps attendees at your meeting or event spend their time scribbling notes, trying to take down as much information as possible. If instead, you record and then have the audio recording transcribed, you can furnish everyone who was there, and even those who weren’t, with the fullest amount of information possible – the whole thing!

When writing a dissertation or doing a research, for example, it might get quite difficult to track the information down from an audio file, listening through hours and hours of recordings to find a pertinent comment. Transcribing the audio to text is not only a good way to store the data, but it also allows to search the document for required keywords and copy and paste selections from the transcript right into another document.


Way With Words offers the following transcribing services:

  • AUDIO: All English accents or dialects transcribed. Any audio files accepted.
  • VIDEO: Audio and on-screen descriptions. TV, films, webinars, and video.
  • CUSTOM: Bespoke solutions for transcription available. New partnerships.

Get An Instant Quote

Way With Words’ standard transcription service is calculated on a per audio or video minute rate. Pricing depends on the turnaround time chosen and the add-on options selected. The longer the turnaround and the fewer the add-ons selected, the lower the price. Use our calculator below to get started ↴

Number of minutes to transcribe
Turnaround time
Time Coding  
Full Verbatim  
Rate Per Minute   $0.00
Deposit   $0.00
TOTAL: $0.00

Turnaround time
Time Coding  
Full Verbatim  
Rate Per Minute   $0.00
Deposit   $0.00
TOTAL: $0.00 Sales Tax N/A

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Send us your specific requirements by using our CONTACT FORM and we will get back to you with your custom quote.

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Way With Words key service benefits include:

  • Expert subject transcribers + select add-on options!
  • Fast accurate transcriptions + choice of turnarounds by budget.
  • Audio, video or custom transcripts + various transcript formats.
  • Instant quote, upload files + quick online account.
  • Confidentiality assured! + secure online protocols.